Privacy Policy

This Privacy Policy explains how PRAAQAR Consultancy Services LLP ("PRAAQAR", "we", "us" or "our") collects, uses, stores, shares and protects personal information obtained through our website, contact forms, email communication, client onboarding process, professional engagements, and other interactions with clients, prospective clients, vendors, associates, employees, consultants and other stakeholders.

By accessing our website or sharing your personal information with us, you agree to the practices described in this Privacy Policy.

1. About PRAAQAR

PRAAQAR Consultancy Services LLP is a professional services firm providing accounting, taxation, compliance, business advisory, CFO support, startup advisory, payroll, regulatory support and related services.

Certain regulated services, wherever applicable, may be provided through appropriately qualified professionals, partners, consultants, associate firms or other authorised service providers, in accordance with applicable laws and professional regulations.

2. Personal Information We Collect

We may collect the following categories of personal information, depending on the nature of your interaction with us:

a. Information provided through our website or contact form

• Name
• Email address
• Phone number
• Organisation name
• Service requirement
• Message or enquiry details

b. Information collected during client onboarding or service delivery

• Business details
• Identification details
• PAN, GSTIN, TAN, CIN, LLPIN or other registration details
• Address and contact details
• Financial, accounting, tax, payroll or compliance-related information
• Bank details, invoices, agreements and supporting documents
• Employee, vendor, customer or stakeholder information shared for service delivery

c. Information collected automatically

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Cookies and similar tracking information

3. Purpose of Collection and Use

We collect and use personal information for lawful and legitimate business purposes, including:

• Responding to enquiries submitted through our website
• Understanding your service requirements
• Providing accounting, taxation, compliance, advisory and related professional services
• Client onboarding, KYC and engagement management
• Preparing filings, reports, returns, certificates, reconciliations, MIS and other deliverables
• Communicating with clients, prospective clients, vendors, consultants and associates
• Meeting legal, regulatory, professional and contractual obligations
• Maintaining internal records and documentation
• Improving our website, services, systems and client experience
• Sending service-related updates, newsletters, alerts or professional communications, where appropriate
• Protecting our rights, preventing fraud, and ensuring information security

We will not use your personal information for purposes that are unrelated to the above without appropriate notice or consent, where required under applicable law.

4. Consent

Where consent is required under applicable law, we will seek your consent before collecting or processing your personal information.

By submitting information through our website, email, forms, documents, engagement letters, onboarding forms, or other communication channels, you consent to the collection and use of such information for the purposes stated in this Privacy Policy and for providing our services.

You may withdraw your consent by contacting us at the email address mentioned in this Privacy Policy. However, withdrawal of consent may affect our ability to provide services, respond to your enquiry, or comply with legal and professional obligations.

5. Sharing of Personal Information

We may share personal information only where necessary and on a need-to-know basis with:

• Partners, employees and authorised team members of PRAAQAR
• Consultants, retainers, associates and professional advisors
• Associate CA firms, company secretaries, registered valuers, legal advisors or other qualified professionals, wherever required
• Software, cloud, hosting, email, accounting, compliance, communication and technology service providers
• Banks, financial institutions, auditors or regulatory authorities, where applicable
• Government departments, statutory authorities, tax authorities, courts, tribunals or other authorities, where required by law
• Third parties specifically authorised by the client

We do not sell, rent or trade personal information to third parties.

6. Professional Confidentiality

We recognise that clients may share sensitive financial, commercial, tax, legal, payroll, business and personal information with us.

We maintain confidentiality of client information and use such information only for the purpose of providing agreed services, complying with applicable laws, meeting professional requirements, or protecting our legitimate interests.

Our team members, consultants and associates are expected to maintain confidentiality of information handled during the course of their work.

7. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected, including:

• Completion of professional assignments
• Ongoing client relationship management
• Statutory, tax, regulatory and professional record-keeping requirements
• Audit, litigation, dispute resolution or compliance purposes
• Internal business and documentation requirements

In general, records may be retained for a period required under applicable laws or professional standards. Where no specific legal period applies, we may retain records for a reasonable period based on the nature of the service and business requirement.

Once personal information is no longer required, we may securely delete, anonymise or archive it in accordance with our internal practices and applicable law.

8. Data Security

We take reasonable technical, organisational and administrative measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.

These measures may include access controls, password protection, secure storage, restricted access to documents, use of trusted software platforms, internal confidentiality practices and periodic review of data handling processes.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect personal information, we cannot guarantee absolute security.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, analyse website traffic and understand how visitors interact with our website.

Cookies are small files stored on your device. You may choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

If we use third-party analytics, advertising or tracking tools in the future, this Privacy Policy may be updated to include further details.

10. Cross-Border Transfer of Data

In some cases, personal information may be stored, processed or accessed through cloud-based software, email systems, accounting tools, compliance platforms or technology service providers located in India or outside India.

Where personal information is transferred outside India, we will take reasonable steps to ensure that such transfer is made in accordance with applicable law and with appropriate safeguards, wherever required.

11. Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal information
• Request correction or updating of inaccurate or incomplete information
• Request erasure of personal information, where legally permissible
• Withdraw consent, where processing is based on consent
• Raise grievances regarding processing of your personal information
• Nominate another individual to exercise your rights in the event of death or incapacity, where applicable under law

To exercise these rights, you may contact us using the details mentioned below. We may need to verify your identity before processing your request.

Please note that certain requests may be subject to legal, regulatory, contractual, professional or legitimate business limitations.

12. Third-Party Links

Our website may contain links to third-party websites, tools, platforms or resources. We are not responsible for the privacy practices, content or security of such third-party websites.

We recommend that you review the privacy policies of any third-party websites before sharing personal information with them.

13. Children's Privacy

Our website and services are intended for businesses, professionals and adults. We do not knowingly collect personal information from children.

If we become aware that personal information of a child has been collected without appropriate consent, we will take reasonable steps to delete such information, unless retention is required by law.

14. Grievance Redressal / Contact Details

For any questions, concerns, requests or grievances relating to this Privacy Policy or handling of your personal information, you may contact:

PRAAQAR Consultancy Services LLP

Email: info@praaqar.com

Phone: +91 91482 51904

Address: No.1/1, 2nd Floor, "Sri Sapthagiri Nivasa" 2nd Cross, Tata Silk Farm, Basavanagudi, Bangalore – 560004

We will make reasonable efforts to respond to your request within a reasonable time and in accordance with applicable law.

15. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulatory requirements, professional practices, technology, our services or website functionality.

The updated Privacy Policy will be posted on this website with the revised effective date. We encourage you to review this page periodically.

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, courts and authorities having jurisdiction over Bengaluru, Karnataka shall have jurisdiction in relation to matters arising from this Privacy Policy.